Carbon Compass

A mobile system that delivers real-time carbon insights at the exact moment of decision, bridging the gap between climate intention and everyday behavior. Carbon Compass transforms abstract environmental data into concrete, actionable guidance through product scanning, personalized suggestions, community challenges, and progress visualization.

"I know climate change is important, but it's hard to see if what I'm doing actually matters."

- Research Participant

This project explores how behavioral science, immediate feedback loops, and social accountability can turn passive climate concern into sustained, measurable action.

Result & Market Context

The hi-fi prototype achieved a SUS score of 83.75 - rated “Excellent” and placing in the top 10% of usability evaluations across 8 participants. The scanner was the fastest-completed task, validating the core hypothesis: at-the-moment carbon feedback is intuitive, not effortful.

The sustainability app market exceeded $1.2B in 2024, projected at 18% CAGR through 2030. No existing product provides real-time, point-of-purchase decision support - the specific gap Carbon Compass is designed to fill.

  • Role Behavioral Designer & UX Researcher
  • Team Vivian, Tanzeel and Blessing
  • Tools Figma, Miro, Taguette, Optimal Workshop, Zoom
  • Timeline Fall 2025
  • Focus Behavior Change, Gamification, Sustainability
  • Methods Contextual Inquiry, Competitive Analysis, Usability Testing, SUS Evaluation
  • Status Hi-Fi Prototype Complete

The Problem

Climate change demands individual action, but most people experience a profound disconnect between caring about the environment and understanding how their daily choices contribute to it.

Across my research interviews, users consistently expressed genuine concern for sustainability, yet lacked clarity, urgency, or any measurable understanding of their personal carbon footprint.

The Perception Gap

  • • Carbon footprint feels like an industrial problem, not personal
  • • High-impact behaviors (diet, transport) systematically underestimated
  • • Low-impact actions (lights, recycling) systematically overestimated
  • • Users rely on intuition rather than structured tracking
  • • Motivation evaporates without visible progress

Competitive Gap Analysis (12 Products)

Product Real-Time Scanner Point-of-Decision Nudge Personalized Alternatives Social Challenges Footprint Tracking
Earth Hero ~
Commons App ~
Good On You ~
Olio
Carbon Compass

Every competitor either tracks after the fact or educates in the abstract. No product delivers a personalized nudge at the moment of purchase. That temporal proximity is the design hypothesis Carbon Compass is built around - and the one the SUS 83.75 score validated.

Research & Discovery

I conducted 5 contextual interviews that revealed three distinct user archetypes:

Time-Pressed Students

Jill Archetype

  • • Want guidance without effort
  • • Struggle with cost vs. sustainability tradeoffs
  • • Prefer "quick wins" fitting packed schedules
  • Barrier: Time pressure, unclear impact

Budget-Conscious Families

Joel Archetype

  • • Seek intersection of savings & sustainability
  • • Need credible, trustworthy information
  • • Want to reduce household waste efficiently
  • Barrier: Information overload

Value-Driven Consumers

Heather Archetype

  • • Already highly motivated
  • • Want measurable progress
  • • Committed to long-term change
  • Barrier: Maintaining motivation over time

Early Sketches & Ideation

Before diving into digital prototypes, I explored dozens of concepts through paper sketches, testing layout hierarchies, navigation structures, and information density.

Lo-Fi Sketches

Sketches: Welcome Page, App Launch/First Time User, Explore Tab, Quick Scan Product Details, Profile Page Variances

Design System

A comprehensive design system ensures consistency across all screens while maintaining the welcoming, earthy aesthetic that resonates with sustainability-minded users.

Moodboard

Moodboard

Visual inspiration: Sustainable investing apps, eco-friendly lifestyle brands, nature photography, earthy color palettes

Color Palette

Color Palette

Primary, Secondary, Gray, System Positive, System Negative scales (50-900)

Typography

Typography

Body, Heading (XS-L), Display (XS-L) scales with line heights

Icons & Components

Icons & Components

Components: Header, Nav Bar, Cards, Search Dropdown, Buttons, Toggle States, Icon Library

Mobile Layout Grid

4-column grid with 16px margins and 8px gutters for consistent mobile spacing

Desktop Layout Grid

12-column grid with responsive breakpoints for future web expansion

Design Rationale

Carbon Compass is grounded in behavioral science principles that address the intention-action gap:

Reduce Cognitive Load

Simple flows and chunked information. Users don't need to understand carbon accounting, they need to know which product is better and why.

Abstract to Concrete

"This product has 40% less carbon impact than your usual choice." Meaningful comparisons, not abstract percentages.

Immediate Feedback

Scanner delivers insights at the exact moment of decision, in the grocery aisle. Temporal proximity is critical for behavior change.

The Solution

Real-Time Carbon Scanner

Point at any product to see carbon footprint instantly. Most intuitive interaction in testing.

Product Alternatives

Suggests lower-carbon alternatives at the same store. Removes friction, makes sustainable choices easy.

Community Challenges

"Challenges make it more fun." Social accountability drives engagement far more than solo tracking.

Usability Testing

83.75

SUS Score - "Excellent" (Top 10%)

5.7/7

Average SEQ Score

8

Participants tested

#1

Scanner was fastest task

What Worked

  • ✓ Simple primary navigation
  • ✓ Clear scan interaction with instant feedback
  • ✓ Goal-setting flow was intuitive
  • ✓ Achievement tracking resonated emotionally
  • ✓ Community challenges increased engagement

Issues Found

  • ✗ Points system confusing
  • ✗ Community tab naming misleading
  • ✗ Goal settings too hidden in profile
  • ✗ Product search lacked structure
  • ✗ Gamification needs depth for long-term

Qualitative Results

Core Value

Participants generally gave positive feedback on the app's core concept and design, finding its goals clear, the interface easy to use, and the overall experience motivating.

"I think it's pretty friendly for people who doesn't like follow up with this a lot during their daily life, and who have like, like me, not a lot of knowledge about this at all."

- P4

"I like the overall color scheme of it too, it's very welcoming and very earthy, just as sustainability should be."

- P2

Usability Feedback

Participants offered several specific suggestions for improvement regarding the intuitiveness of the information architecture, the clarity of data presentation, and details of the user interface.

"I expected to find tips and advice in the 'Community' tab, viewing the 'Explore' tab as a place for miscellaneous content, which caused confusion when looking for product recommendations."

- P5

"I want to see the challenge first and then I want to join the challenge... it's kind of scary for me."

- P3

"I found it difficult to locate 'alternative products' or 'recommended brands' because the wording didn't show directly, feeling like it was hidden too deep in the 'Explore' tab."

- P5

Feature Feedback

"I like the scan page. It is really cool to know that I can track my carbon footprint anywhere."

- P8

"For rewards, I wanted to see offers from nearby stores to know what is available locally."

- P5

"For the user interactions, you could use some kind of gamification... like adding some kind of incentives for the user, any kind of coupons."

- P3

"Maybe the community where we can share our tips or something like that with others."

- P1

"It currently shows what title or what achievement I did, but it doesn't show me what I performed to get that achievement... I want to know that."

- P2

Design Evolution

The journey from lo-fi sketches to hi-fi prototype revealed critical insights about what users actually need versus what designers assume they want.

Lo-Fi Prototype

The low-fidelity prototype focused on testing core user flows, layout hierarchy, and overall app structure before refining visuals. Key elements: initial navigation layout, basic scanning flow, early points/rewards concept, and preliminary product browsing.

Carbon Compass Lo-Fi Prototype showing Launch, Home, Emission, Scan, Community, Explore, and Profile screens

Lo-Fi Screens: Launch → Home → Emission → Scan → Community → Explore → Profile

Hi-Fi Prototype

Key updates based on testing: Explore renamed to Brands for better visibility; Community renamed to Challenges; simplified navigation bar; enhanced product search layout; refined points and rewards placement; adjusted homepage hierarchy.

Carbon Compass Hi-Fi Prototype showing Launch, Home, Scan Product, Product/Brand Details, Challenge, Brands, and Profile screens

Hi-Fi Screens: Launch → Home → Scan Product → Product/Brand Details → Challenge → Brands → Profile

Final Design Improvements

Based on usability testing insights, four key improvements were implemented to address navigation confusion and information discoverability:

1. Liquid Glass Nav Bar

Changed nav-bar design to liquid glass style to create visual hierarchy and depth, making navigation more intuitive.

2. Explore → Brands

Renamed the Explore tab to "Brands" to strengthen commercial connection and make product discovery more intuitive.

3. Community → Challenges

Renamed the Community tab to "Challenges" to strengthen gamification and motivation, making purpose immediately clear.

4. Categories Upfront

Restructured the 'Brands' tab to feature categories upfront (Food, Clothing, Shoes), preventing key information from being hidden.

Final Design Improvement 1: Liquid Glass Nav Bar

Fig 1. Home Screen with Liquid Glass Nav • Fig 2. Brands Tab with Categories Upfront

If I Were PM: What Comes Next

SUS 83.75 validates the interaction model. Turning Carbon Compass into a product that actually changes behavior at scale requires a clear north star, a prioritized next build, and an honest look at the hardest unsolved problem.

North Star Metric

Weekly scanner activations per active user - not downloads, not logins, but in-store scan actions that prove the behavior loop is working.

Why not carbon saved? That takes months to move. Weekly scan rate is the leading indicator: if users open the app in a store, the product is doing its job. If they don’t, everything else is irrelevant.

One Thing to Build Next

A transparent achievement log showing exactly what action earned each badge. P2 surfaced this directly: “it doesn’t show me what I performed to get that achievement.”

Gamification without legibility creates confusion, not motivation. Users who understand why they earned a reward are the ones who come back for the next one. Low-engineering, high-retention fix.

Biggest Risk to De-Risk First

Carbon data accuracy and sourcing. The scanner is the product’s most trusted feature - and it only works if the underlying data is credible.

One inaccurate rating destroys the trust the SUS score was built on. Before scaling, Carbon Compass needs either a verified third-party carbon database or a transparent, auditable methodology.

Reflections

I started believing information was the primary barrier - that if people understood their carbon footprint, they’d act. Research dismantled that assumption fast.

Information without action pathways creates guilt, not change. The breakthrough came when I stopped designing for understanding and started designing for the next small, specific, achievable step.

The most surprising finding: social features drove engagement far more than I expected. Community challenges weren’t secondary - they were essential infrastructure. Behavior change is social before it’s individual.

This project sharpened a principle I carry into every behavior-change product now: you are not designing for motivation, you are designing for the moment when motivation runs out. Friction removal, timely nudges, and visible progress aren’t nice-to-haves — they are the product.

Key Takeaway

Aggregated across millions of purchase decisions, individual choices become market signals. Carbon Compass is a prototype for turning personal intention into collective impact — and a data layer that tells brands exactly where consumer values are shifting.

SUS 83.75 places Carbon Compass in the top 10% of usability scores. The concept and the interaction model are validated. The next phase is proving the behavior change is real.